Human review is not one universal checkpoint
A client-facing financial interpretation, legal filing, regulated communication, or material scope decision needs a different approval path from an internal status summary.
“Keep a human in the loop” is therefore incomplete. The firm must name the professional, the decision, the evidence, and the point at which approval happens.
Define the agent’s operating role
For every supervised AI agent, document:
- what it may read;
- what it may prepare or propose;
- what it may never decide;
- what evidence it must show;
- who owns each exception;
- how corrections and overrides are recorded.
This turns human review from a slogan into an operating design.
Make uncertainty visible
Low-confidence output should not be hidden behind polished writing. The agent should identify missing context, show competing evidence, and route the question to the accountable professional.
The goal is not to make AI appear certain. It is to make the movement of work easier to inspect than the informal process it replaced.